Capabilities

We help institutions move from documents and disconnected spreadsheets to structured, auditable digital processes. Work begins with how the organisation actually operates today — not how the manual says it should — and ends with staff using a system that removes steps rather than adding them.

• Digital strategy development and roadmapping
• Business process review and automation
• Paperless workflow and e-approval solutions
• Enterprise digital modernisation and legacy replacement
• Change management and staff adoption support

Off-the-shelf products rarely match the mandate of a ministry, an agency or a project implementation unit. We build systems that follow the client's own structures, approval chains and reporting obligations, on modern, maintainable technology the client can own.

• Management Information Systems (MIS)
• Enterprise Resource Planning (ERP) and finance modules
• Web applications and internal portals
• Mobile applications, including offline-first field apps
• Customer, citizen and beneficiary portals
• Cloud-based multi-tenant platforms

We consolidate data that lives in many places into a single trusted source, then present it in dashboards designed for the person who has to act on it — a director general, a programme manager, a board. Every figure traces back to its origin.

• Interactive executive and operational dashboards
• Power BI solutions and semantic models
• Data warehousing and ETL pipelines
• Performance and KPI monitoring frameworks
• Automated executive and board reporting
• Decision support systems

MEL is where our development-sector experience is deepest. We build results-framework systems that track indicators from field submission to donor report without re-keying, with the data quality controls, disaggregation and audit trail that funders require.

• Results framework and logframe tracking systems
• Project and portfolio management dashboards
• Survey design and mobile data collection
• KoboToolbox, ODK and CommCare implementations
• GIS-enabled monitoring and third-party verification
• Automated donor and quarterly reporting

Infrastructure, service delivery and land management questions are spatial questions. We build mapping platforms that combine field survey, satellite and drone imagery, and administrative data into one operational picture.

• Interactive web mapping platforms
• Infrastructure, utility and facility mapping
• Asset registers and asset management systems
• Remote monitoring and change detection
• Satellite and drone data integration
• Spatial analytics and site suitability modelling

We deploy AI where it removes measurable drudgery — reading documents, drafting reports, answering repeat questions, flagging anomalies — with human review kept in the loop and data handling agreed before a single model is called.

• AI assistants for internal knowledge and helpdesks
• Document intelligence — extraction, classification, summarisation
• Institutional knowledge management
• Intelligent workflow automation
• Predictive analytics and forecasting
• Natural language processing, including Somali-language use cases

We deploy on cloud infrastructure sized to the workload and the budget, with the monitoring, backup and access control that make a system safe to depend on. Where policy requires data to remain in-country, we design for that from the start.

• Cloud deployment and architecture (Azure, AWS)
• Hosting, CI/CD pipelines and DevOps
• API development and system integration
• Cybersecurity best practice and hardening
• Backup, disaster recovery and business continuity
• On-premise and hybrid options for data-residency requirements

We support institutions at the decision point — assessing what exists, defining what is needed, and specifying it precisely enough to procure and evaluate fairly. Our advisory work is deliberately independent of any vendor relationship.

• Digital transformation roadmaps
• ICT strategy and policy support
• Solution and system architecture design
• Technology and system assessments
• Technical specification and procurement support
• Capacity building and technical training